Got Questions? We've Got Answers.
Find everything you need to know about your Greener Lawn Pack - from ingredients to delivery, safety, and more.
Frequently Asked Questions
Product & Application
❓ What comes in the box?
Each seasonal pack includes fertiliser, optional weed/moss control, an application guide, and a booster for patchy lawns.
❓ How do I use it?
Just follow the printed instructions and scan the QR code for our quick how-to video. Application takes under 15 minutes.
❓ Do I need any special equipment?
Nope! All you need is a watering can or hose and a few spare minutes.
Pet & Child Safety
❓ Is it safe for pets and children?
Yes - once applied and watered in, our formulas are safe for pets and kids to return to the lawn.
❓ How long should I wait after applying?
We recommend waiting until the lawn has fully dried after watering - usually within a few hours.
Subscription & Delivery
❓ When will I receive my first pack?
We dispatch packs seasonally. If you subscribe today, your first box will align with the next upcoming lawn care window.
❓ Can I skip or pause my subscription?
Yes! You can pause, skip, or cancel any time through your account dashboard — no commitments.
❓ Do you deliver outside the UK?
Currently, we only ship within the UK mainland.
Account & Orders
❓ How do I change my delivery address?
Log into your account and update your shipping information before your next pack is due.
❓ Can I buy a one-off box instead of subscribing?
Absolutely. Just select the "One-Time Purchase" option on the product page.
Still Unsure What Your Lawn Needs?
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.