Got Questions? We've Got Answers.

Find everything you need to know about your Greener Lawn Pack - from ingredients to delivery, safety, and more.

Frequently Asked Questions

Product & Application

❓ What comes in the box?

Each seasonal pack includes fertiliser, optional weed/moss control, an application guide, and a booster for patchy lawns.

❓ How do I use it?

Just follow the printed instructions and scan the QR code for our quick how-to video. Application takes under 15 minutes.

❓ Do I need any special equipment?

Nope! All you need is a watering can or hose and a few spare minutes.

Pet & Child Safety

❓ Is it safe for pets and children?

Yes - once applied and watered in, our formulas are safe for pets and kids to return to the lawn.

❓ How long should I wait after applying?

We recommend waiting until the lawn has fully dried after watering - usually within a few hours.

Subscription & Delivery

❓ When will I receive my first pack?

We dispatch packs seasonally. If you subscribe today, your first box will align with the next upcoming lawn care window.

❓ Can I skip or pause my subscription?

Yes! You can pause, skip, or cancel any time through your account dashboard — no commitments.

❓ Do you deliver outside the UK?

Currently, we only ship within the UK mainland.

Account & Orders

❓ How do I change my delivery address?

Log into your account and update your shipping information before your next pack is due.

❓ Can I buy a one-off box instead of subscribing?

Absolutely. Just select the "One-Time Purchase" option on the product page.

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